Privacy Policy

Daimora Diamond respects your privacy. This policy explains what personal information we collect, why we collect it, and what control you have over it.

Information We Collect

  • Details you give us: name, email address, phone number, billing and shipping address, and any information you share when contacting us or placing an order.
  • Order information: the items you buy, order value, and payment method used. We do not store your full card or UPI credentials — these are handled directly by our payment partners.
  • Technical information: IP address, browser and device type, and pages viewed, collected through cookies and analytics tools.

How We Use Your Information

  • To process, pack and deliver your order
  • To send order confirmations, dispatch updates and delivery notifications
  • To respond to your enquiries and provide after-sales support
  • To process returns, exchanges and buy backs
  • To improve our website, product range and service
  • To send offers and new collection updates — only if you have opted in

Who We Share It With

We share only what is necessary, and only with:

  • Courier partners — your name, address and phone number, so your order can be delivered
  • Payment gateways — to process and verify payment
  • Service providers who help us run the website, under confidentiality obligations
  • Authorities, where we are required to do so by law

We never sell or rent your personal data to third parties.

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some features — such as the cart and wishlist — may then not work correctly.

Data Security

Our website uses SSL encryption for all data transmitted between your browser and our servers. Access to personal data within our team is restricted to those who need it to fulfil your order.

How Long We Keep It

Order and invoice records are retained for as long as required under Indian tax and accounting law. Marketing contact details are kept until you unsubscribe.

Your Rights

You may ask us to show you the personal data we hold about you, correct anything inaccurate, delete your data where we are not legally required to keep it, or stop sending you marketing messages. Write to info@daimoradiamond.com and we will respond within 30 days.

Children

Our website is not intended for children under 18, and we do not knowingly collect their personal information.

Contact Us

Daimora Diamond
S-19, Dhruva Apartments, Sector 13, Rohini, Delhi 110085
Email: info@daimoradiamond.com
Phone: +91 98915 06362